Help Buying Travel Insurance

All our support staff are licensed travel insurance experts. They are standing by to help you select the best policy.

Call: 877-219-8169 – Monday – Friday 9:00 am to 5:00 pm central time

If you experience any wait on the phone, please select the option to have us call you back and give us a number to reach you. Your time is too valuable to just sit on hold.

For the fastest response, please email us at: support@tripinsurance.com. We check emails at all hours and on the weekends. We can often handle your requests and answer your questions with a quick email. Please give us the telephone number where we can reach you in case a telephone conversation is the best way to handle your needs.

Help Modifying a Travel Insurance Plan

Has the cost of your trip gone up or down or your travel has been extended?  Send us a quick email with your new trip costs, and travel dates.   Let us know a number you would prefer we call and a convenient time to call you between 9:00 AM to 5:00 PM CST Monday through Friday.  Let us adjust your coverage for you. This is important if you have purchased one of our best plans with Cancel for Any Reason coverage because you must insure your total non-refundable trip cost. (Please don’t round the cost down.)

If the premium cost goes up, we just charge you the difference.   If the premium goes down, we refund the difference.

For the fastest response, please email us at: support@tripinsurance.com. We check emails at all hours and on the weekends. We can often handle your requests and answer your questions with a quick email. Please give us the telephone number where we can reach you in case a telephone conversation is the best way to handle your needs.

You can also call us to make changes

(But please email us the change details in advance.)

All our support staff are licensed travel insurance experts. They are standing by to help you.

Call: 877-219-8169 – Monday – Friday 9:00 am to 5:00 pm central time

If you experience any wait on the phone, please select the option to have us call you back and give us a number to reach you. Your time is too valuable to just sit on hold.

Help While Traveling

Every travel insurance policy sold on TripInsurance.com comes with 24 hour hotline support for you and your family while you are traveling. The services include medical assistance, travel assistance, and concierge services.

Call On Call’s 24-Hour Service Center

Within U.S.A. & Canada 1-877-318-6898
Outside U.S.A. & Canada 603-328-1908

Included 24 Hour Medical Assistance Services:

  • 24 Hour Hotline to provide help, advice/referrals during a medical emergency
  • Medical consultation/monitoring if you are hospitalized
  • Coordinate arrangements for medical evacuation
  • Help with replacing lost/stolen prescriptions
  • Help with arranging for the return of remains
  • 24 Hour Nurse Helpline for general health info before and during your trip

Included 24 Hour Travel Assistance Services

  • Sending emergency messages to friends, family or business associates
  • Language interpretation services
  • Help with emergency cash transfers
  • Information & advice about passports & visas, vaccinations, & travel health etc.
  • Help with reissuing or replacing lost/stolen tickets or travel documents

Included 24 Hour Concierge Services

  • Restaurant, shopping or hotel recommendations or reservations
  • Local transport information/reservations, sports, theatre, night life & event information/ticketing
  • Golf course information, referrals & tee times
  • Baggage tracking & help with lost/delayed baggage

Help With A Travel Insurance Claim

TripInsurance.com is the only travel insurance comparison website that lets you file your claims online – on the same site you bought your insurance. You can also use the same toll free number you used to buy your plan, to file your claims.

Call: 877-219-8169 – Monday – Friday 9:00 am to 5:00 pm central time

If you experience any wait on the phone, please select the option to have us call you back and give us a number to reach you. Your time is too valuable to just sit on hold.

For the fastest response, please email us at: support@tripinsurance.com. We check emails at all hours and on the weekends. We can often handle your requests and answer your questions with a quick email. Please give us the telephone number where we can reach you in case a telephone conversation is the best way to handle your needs.

It’s easy to file your claim on line.

 

Report A Claim