Claims

Report A New Claim

Claim Status

Required Claim Documentation

Reporting A New Claim

Claims for individuals and family members living in the same household may be reported online together. Family members living in different households, unrelated individuals or traveling companions must report their claims separately.

In order to report your claim(s) online, you will need the following information:

  1. Your Plan Number which is found in the Plan Certificate;
  2. The departure and return dates of your scheduled trip;
  3. The travel agency name, address, telephone number and the name of your travel agent, if you booked your trip through a travel agency;
  4. Depending upon the type of claim(s) you are reporting, additional documentation may be required.
Report A Claim